privacy policy

Who we are
Our website address is: http://tektonic.solutions. Tektonic Solutions is a division of Cardora Limited. The owners are Julian Darley and Celine Rich. Email them on info@tektonicsolutions.com.

What personal data we collect and why we collect it
We collect email addresses and names of people who would like to use our software either in the free or pro (paid for) versions. This enables us to send them confirmations, receipts, updates and other information relevant to the software. An account is created for each download. The names and emails remain in our accounting information as a permanent record of our business transactions. If you would like your account deleted from any other activity, please email info@tektonicsolutions.com and we will remove it from our database.

We use cookies on the website and they last for 24 hours from the time of creation.

Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms
When you submit a contact form we retain the information in order to correspond with you as per your request. 

Cookies
We use cookies on the website and they last for 24 hours from the time of creation.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics
We use google analytics to help improve our service and to see which aspects of our website are the most useful to the public.

Who we share your data with
We do not share any personal data with anyone else.

How long we retain your data
We do not retain and information or details from credit cards.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

We keep contact form entries for five years, analytics records for five years, and customer purchase records for ten years.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data 
Visitor comments may be checked through an automated spam detection service.

We use Stripe as a payment method. Our server provider has a privacy shield. We have an international team based which may work from London, UK, Vancouver, Canada or Lucknow, India.

Your contact information

Tektonic Solutions
18 Long Grove,
Seer Green
HP9 2YW, UK

Phone: +44 (0)7732 661157
Email: info@tektonicsolutions.com

How we protect your data
We have two firewalls and all our code is designed to resist injection and other attacks. We use encryption wherever appropriate and our website also uses an SSL certificate.

What data breach procedures we have in place
We run an uptime monitor 24/7/365. Which monitors if our website has been taken down.

What third parties we receive data from
We interact with Stripe, our payment processor. We monitor the activity on the site to see how we can improve it with Google Analytics.

What automated decision making and/or profiling we do with user data
None, we do not do this.

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

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